Emerald Nursing & Rehabilitation Mercy

The rooms were clean. The staff is polite and attentive. They took him to physical therapy every day.

During multiple visits, I witnessed and overheard nursing staff swearing at one another, playing music loudly on personal phones, and ignoring ringing phones that were within arm’s reach. These behaviors create an unsafe, disrespectful, and unprofessional environment and are inco...

This place is absolutely appalling. My mom had pancreatic cancer and was here for rehab. Her health deteriorated rapidly and it was clear she was no longer able to do rehab or go home but the staff kept treating her like she was supposed to be doing everything by herself. Much of...

We had a wonderful experience with Emerald Mercy. The nursing staff took exceptional care of my grandma during her stay. They were not only attentive and professional but also incredibly kind and compassionate. It gave our family real peace of mind knowing she was in such good ha...

My mom just recently had a stay for rehab for a broken hip. The first time walking in I was so impressed with how inviting the lobby was, bright and clean! The nurses treated her like family as well as our big group that were always coming and going! Very happy in the decision to...